Accessibility Statement

At CBC National Bank, we’re always working to enhance our site and increase accessibility and usability for all of our customers. Our accessibility efforts are based on the Web World Wide Web Consortium’s (W3C’s) Web Content Accessibility Guidelines (WCAG) 2.0, Level AA. Those who need further assistance can visit a local branch or talk on the phone with one of our bank representatives during business hours.

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 We want everyone who visits the CBC National Bank website to feel welcome and find the experience rewarding.

What are we doing?

To help us make the CBC National Bank website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the CBC National Bank website.

How are we doing?

The CBC National Bank website has achieved its goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.

Let us know what you think

If you enjoyed using the CBC National Bank website, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:

This accessibility statement was generated on 25th April 2017.

Accessibility Instructions

The following table includes many of the most common online interactions, the standard keystrokes for the interaction, and additional information on things to consider during testing.

IF you want to…THEN select
Move forward from link to link or to controlsTab
Move backward from link to link or to controlsShift + Tab
Select buttonsSpacebar
Navigate and select Radio ButtonsArrow
Select/deselect boxesSpacebar
Move from box to boxTab
Open a List BoxALT + Down arrow
Read the prior screenCTRL + Page Up
Read the next screenCTRL + Page Down
Go to the top of the pageCTRL + Home
Go to the bottom of the pageCTRL + End
Close the current window (in Internet Explorer)CTRL + W
Refresh the screenF5
Go back a pageALT + Left Arrow
Go forward a pageALT + Right Arrow
Navigate to & select the text in the address combo boxALT + D


3rd Party Accessibility, Compliance & Website Governance Partner